Returns & Exchanges
At TTRacing, we stand by the quality of our ergonomic seating; if you are not completely satisfied with your purchase, you may return or exchange your item within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via the official TTRacing portal with your order number and proof of purchase to begin the verification process.
- 2.Package Your Chair
Disassemble the product and place all components back into the original packaging to ensure the item is protected during transit and eligible for a full refund.
- 3.Shipment Collection
Once your return is authorized, we will coordinate a courier pickup or provide a shipping label for you to drop off the package at a designated carrier location.
- 4.Quality Inspection & Refund
After our warehouse receives and inspects the item for any damages, your refund will be processed back to your original payment method within 7 to 10 business days.