Frequently Asked Questions
Everything you need to know about your TTRacing experience.
How long does shipping take for TTRacing chairs?
Orders are typically processed within 1-2 business days. Domestic delivery usually takes 3-7 business days depending on your location.
What is the warranty period for my purchase?
All TTRacing chairs come with a 2-year limited hardware warranty that covers functional parts such as the hydraulic piston, armrests, and frame.
Can I return my chair if I am not satisfied?
Yes, we offer a 7-day return policy for products in their original packaging and unassembled condition. Please note that return shipping fees apply.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various Buy Now Pay Later (BNPL) installment options.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a comprehensive assembly guide and all necessary tools. Most users complete the setup in approximately 20-30 minutes.
Do you offer bulk discounts for corporate offices?
Yes, we provide special pricing for b2b and bulk orders. Please contact our corporate sales team via the contact form for a personalized quote.